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DRAFT — NOT FINAL TERMS

Carryly delivery terms

This is a plain-language pilot draft. It is shown so you can understand the rules before using the service.

1. The service

Carryly connects senders with independent couriers. For scooter, car and truck deliveries, the platform calculates one price and a courier may take it. A truck request may include a paid Helper; the courier brings the helper. The Helper fee is part of the price shown before the request is published.

2. Price and courier payout

For platform-priced deliveries, the displayed price is fixed when the request is published. The courier sees the recorded payout. The declared cargo value must not exceed R1000.

3. Prohibited cargo

Do not publish or hand over any of the following:

  • Dangerous or illegal goods
  • Weapons, ammunition, explosives or drugs
  • Cash and cash-equivalent items
  • Prescription medicines
  • Live animals
  • Hot food, and perishable or temperature-sensitive goods
  • Hazardous, flammable or corrosive materials
  • Stolen goods or goods that infringe another person's rights

Food and baked goods that don't need cooling; flowers and plants.

Pack your items before pickup. Protect fragile items and make sure nothing can leak. The courier may refuse unsuitable or prohibited items. Carryly does not insure cargo.

Items must fit the weight limit of the chosen vehicle shown at booking.

4. Cargo value

Carryly does not reimburse the value of cargo that is lost, damaged, delayed or prohibited. Do not send anything you cannot afford to lose.

5. Pilot status

This draft is not a substitute for final legal terms. Carryly may reject a request or courier profile during the pilot and may update this draft before launch.

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